Six Thinking Hats: Seminar Pre-Reading
Booklet
Revolutionary Nature of
Parallel Thinking
| If this booklet has
been sent to you as pre-reading for a Six Thinking Hats seminar, be sure
to bring the booklet with you to the class. This is your only copy, and
some of the information is not repeated in other course materials.
Additional copies of this booklet can be purchased to help you
communicate the value of the Six Hats method to others. Ask your
certified instructor or local distributor for details. |
This material may not be copied,
reproduced, reprinted, used in films or video recording, or stored in electronic
devices without written permission of the copyright holders. The material may
not be incorporated into training programs except under the supervision of a
certified Six Thinking Hats instructor.
Published by Advanced Practical Thinking Training, (r) Inc. Des Moines, Iowa
50322
Copyright 1998. The McQuaig Group Inc.
Printed in the U.S.A.
Advanced Practical Thinking Training, (r) Inc. Official Edward de Bono
Thinking Methods
The
Need to Change
Thinking Behavior
We have developed many excellent thinking tools for argument and
analysis. Our information technology methods are constantly improving.
But we have developed few tools to deal with our ordinary everyday
thinking-the sort of thinking we do in conversations and meetings.
In fact, our traditional thinking methods have not changed for
centuries. While these methods were powerful in dealing with a
relatively stable world (where ideas and concepts tended to live longer
than people), they are no longer adequate to deal with the rapidly
changing world of today where new concepts and ideas are urgently
needed.
|
"Our
traditional thinking methods . . . are no longer adequate to deal with
the rapidly changing world of today . . . " |
Historical Background
The fall of the Roman Empire in Europe was followed by the Dark Ages. The
so-called barbarian hordes swept across what had been the civilizations of Rome
and Greece.
| "Church
scholars . . . fashioned Aristotelian logic into a powerful,
argumentative way of proving heretics wrong. " |
Scholarship,
reading, writing, and thinking were only preserved in the great
monasteries and abbeys of the Church. Naturally, the thinking that took
place in the monasteries and abbeys was concerned with theology and with
preserving the doctrine and dogma of the Christian faith.
Then came the Renaissance. The Renaissance was brought about by the
discovery of the classic thinking methods of the ancient Greek
philosophers. This "new thinking" provided a breath of fresh
air. Humanity was given a more central role in the universe. Thinkers
were allowed to use reason to work things out. Logic was now allowed.
It is hardly surprising that this new thinking was eagerly embraced
by the "humanists" or non-church thinkers because it gave them
a framework for thinking and also for challenging the church. At the
same time, this new thinking was embraced by church scholars such as
Thomas Aquinas of Naples, who fashioned Aristotelian logic into a
powerful, argumentative way of proving heretics wrong. So the two main
thinking groups in Western culture adopted, with eagerness, this classic
Greek thinking.
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Argument and Critical Thinking
To this day, Western culture depends on this type of thinking. In family
arguments, in business discussions, in the law courts, and in governing
assemblies, we use the thinking system of the Greeks, based on argument and
critical thinking.
I sometimes refer to prominent philosophers of this day as the "gang of
three." Who were the famous Greek gang of three, and how did they form the
thinking habits of Western culture?
The Gang of Three
Socrates
(469-399 B.C.)
Socrates was trained as a "sophist." Sophists were people who
played with words and showed how careful choice of words could lead you
to almost any conclusion you wanted. Socrates was interested in
challenging people's thinking and, indeed, getting them to think at all
instead of just taking things for granted. He wanted people to examine
what they meant when they said something. He was not concerned with
building things up or making things happen.
From Socrates we get the great emphasis on argument and critical
thinking. Socrates chose to make argument the main thinking tool. Within
argument, there was to be critical thinking: Why do you say that? What
do you mean by that?
|
"From
Socrates we get the great emphasis on argument and critical thinking. " |
Plato (c. 427-348 B.C.)
Plato is generally held to be the father of Western philosophy. He is best-known
for his famous analogy of the cave. Suppose someone is bound up so that the
person cannot turn around but can only look at the back wall of the cave. There
is a fire at the mouth of the cave. If someone comes into the cave, then the
bound person cannot see the newcomer directly but can only see the shadow cast
by the fire on the back wall of the cave. So as we go through life, we cannot
see truth and reality but only "shadows" of these. If we try hard
enough and listen to philosophers, then perhaps we can get a glimpse of the
truth. From Plato we get the notion that there is the "truth"
somewhere but that we have to search for it to find it. The way to search for
the truth is to use critical thinking to attack what is untrue.
Aristotle (384-322 B.C.)
Aristotle was the pupil of Plato and the tutor of Alexander the Great. Aristotle
was a very practical person. He developed the notion of "categories,"
which are really definitions. So you might have a definition of a
"chair" or a "table." When you come across a piece of
furniture, you have to judge whether that piece of furniture fits the definition
of a chair. If it does fit, you say it is a chair. The object cannot both be a
chair and not be a chair at the same time. That would be a
"contradiction." On the basis of his categories and the avoidance of
contradiction, Aristotle developed the sort of logic we still use today (based
largely on "is" and "is not"). From Aristotle we get a type
of logic based on identity and non-identity, on inclusion and exclusion.
The Outcome of the Gang of Three
So this was the gang of three. The outcome was a thinking system based on the
search for the "truth." This search was going to be carried out by the
method of argument. Within argument there was to be the critical thinking that
sought to attack "untruth." This attack was going to use the
methodology of Aristotle's logic.
The Pervasiveness of Argument
To this day, argument is the basis of our normal thinking. The purest form of
this type of thinking is in the law courts where the prosecution takes one side
of the argument and the defense the other side. Each strives to prove the other
side wrong. The "truth" is to be reached by argument.
| "In
my view, we would have been at least three hundred years ahead if our
thinking had not been limited to the argument method. " |
The
Inadequacy of Argument
There is a place for argument, and argument is a useful tool of
thinking. But argument is inadequate as the main tool of thinking.
Argument lacks constructive energies, design energies, and creative
energies. Pointing out faults may lead to some improvement but does not
construct something new. Synthesizing both points of view does not
produce a stream of new alternatives.
Today in business, as elsewhere, there is a huge need to be
constructive and creative. There is a need to solve problems and to open
up opportunities. There is a need to design new possibilities, not just
to argue between two existing possibilities.
|
Parallel Thinking: An Alternative to Argument
Traditional argument is totally useless for such a design process. Instead, we
need Parallel Thinking®, where each thinker puts forward his or her thoughts in
parallel with the thoughts of others-not attacking the thoughts of others.
| The Six Thinking
Hats method is a practical way of carrying out Parallel Thinking. This
method is of fundamental importance because it provides us, for the
first time, with a practical method of constructive thinking. We now
have a more constructive alternative to argument or drifting discussion.
It is important to understand this very fundamental nature of the Six
Hats method in order to appreciate the importance of the method. The Six
Hats system is not just another gimmick. This system provides an
alternative to that most basic of thinking procedures: the argument.
|
"We
now have a more constructive alternative to argument or drifting
discussion." |
Parallel Thinking at Work
In traditional adversarial thinking, A and B are in conflict. Each side seeks to
criticize the other point of view. The Six Hats method allows Parallel Thinking.
Both A and B wear each hat together as they explore all sides of an issue.
Adversarial confrontation is replaced by a cooperative exploration of the
subject.
Unbundling Thinking
When we think in the normal way, we try to do too much at once. We may be
looking at the information, forming ideas, and judging someone else's ideas all
at the same time.
| "Instead
of trying to do everything at once, we separate out the different
aspects of thinking. This way we can pay full attention to each aspect
in turn. " |
The Six Hats method
allows us to unbundle thinking. Instead of trying to do everything at
once, we separate out the different aspects of thinking. This way we can
pay full attention to each aspect in turn. Think of full-color printing,
where the basic color separations are made and then each basic color is
printed separately onto the same sheet to give full-color printing. In
the same way, we separate the modes of thinking and then apply each mode
to the same subject in order to end up with full-color thinking on the
subject.
There is a suggestion that the chemical setting in the brain
(neurotransmitters, etc.) may be different when we are being positive
from when we are being negative and from when we are being creative. If
this proves to be so, then there is an absolute need to separate out the
different components of thinking in order to do each properly. It would
be impossible to have one brain setting that was ideal for all sorts of
thinking.
|
Separating
Ego and Performance
If you do not like an idea, then you are not going to spend much time
thinking of the benefits or good points of that idea. This is because if
you uncovered sufficient good points for the idea to be accepted, then
you would have "lost" the argument.
With the Six Hats method, however, the thinker can be specifically
asked to give a yellow hat "performance." This is a challenge
to the thinker, who will not want to appear unable to perform this way.
So yellow hat thinking gets done even by someone who does not like the
idea. In the course of this yellow hat thinking, ideas may turn up which
cause the thinker to change his or her mind. It also can happen the
other way around. A euphoric supporter of an idea can be asked to do a
black hat performance. This may turn up difficulties that reduce the
previous euphoria.
|
"Because
the Six Hats system quickly becomes a neutral game, the method provides
a very convenient way to switch thinking or to ask for a certain type of
thinking." |
Switching Modes
If you ask someone not to be so negative, that person may be offended. But if
you ask the person to do yellow hat thinking, there is no reason to be offended.
You might also say, "That is good black hat thinking; let us have some more
of it." Later you would say, "We have had a lot of good black hat
thinking. Now, what about switching to the yellow hat?"
Because the Six Hats system quickly becomes a neutral game, the method
provides a very convenient way to switch thinking or to ask for a certain type
of thinking. This is not easy to do in any other way without offending the
people involved.
Increased Awareness
Because there is now a simple and practical way of referring to different modes
of thinking, people become aware that they are stuck in one mode or another.
"I think I have only been doing red hat thinking about this."
"We should make a deliberate yellow hat effort here."
People can now comment on their own thinking and can also comment on the
thinking of others. The Six Hats method allows an increased awareness of what
thinking is actually being used on any occasion.
Who Is Using the Six Thinking Hats?
The method is widely used at Prudential Insurance (the largest insurance group
in the world), and the former president of Prudential, Rob Barbaro, used the Six
Hats framework every day with his staff. Siemens has over 35 certified Six Hats
instructors working with employees throughout its European offices. Boeing is
just now taking up the hats in the United States. The hats are also in use at
Honeywell, Motorola, Eli Lilly, Cargill, Fidelity Investments, National
Semiconductor, and in many other companies. Healthcare groups, financial
institutions, chemical and pharmaceutical companies, manufacturers, and
utilities are just a few of the industries using Six Hats. At the time this
revision was published, over 100,000 people had been trained in the hats in 35
countries.
Key Benefits
Below are some of the key benefits clients find in using the Six Thinking Hats.
- Works-they see results immediately
- Simple to learn, use, and implement
- Not dependent on others (you can use it by yourself)
- Modifies behavior without attacking it
- Empowers
- Can be used at all levels
- Improves cross-cultural interaction
- Reduces conflict
- Encourages cooperation
- Enhances quality of thinking
- Supports other change initiatives
- Is available worldwide
This booklet is posted on this website with the permission of
APTT, Advanced Practical Thinking Training, a de Bono organization.
|
"I have found that there
are 3 basic pillars supporting creativity and innovation; the Osborn/Parnes
problems solving model (CPSI), and Dr. Edward de Bono's Six Thinking Hats and
Lateral Thinking tool kits. They form the foundation for all the other twists
and tweaks that innovation gurus are marketing. This is where you should start.
Lynda Curtin is the right person to do this training."
- Roland Boose, Product
Development, Innovation & Training, Nestle USA Prepared Foods Division |
Tap into
Master Trainer, Lynda Curtin's expertise.
Arrange to bring her into your organization to help your employees
"out-think" the competition. She is one of the most
experienced and successful practitioners in North America helping
clients to boost revenue and profit!
Six Thinking Hats: Time tested and
proven around the world in over 40 countries.
Contact Lynda at
info@LyndaCurtin.com
For more information go to
www.LyndaCurtin.com
|