Lynda Curtin
(818) 507-6055
info@lyndacurtin.com

SERVICES
Meeting facilitation
Six Hats Recertification
Product Reviews
Market Reviews
Innovation Orientation

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 Service: Product Tear Downs

How-to Think Like a Customer

Customers are not “experts” in your product. What is obvious to you isn’t always obvious to your customers. Many sales are lost because they can't figure it out. Sales people are disappearing; being replaced with poor point of sale signing and online shopping.

Lynda will put her merchandising expertise to work for you. She will conduct a hands-on, provocative, perhaps uncomfortable product tear down of a product or product line for which you would like unbiased feedback. She is talented at simplifying three key points that many companies make far too complex for customers:

  1. Which product to pick

  2. How to work or use the product

  3. How to simplify and translate technical jargon into everyday language

We will rigorously review items like:

Packaging Advertising Use and care guides
Instructions User manuals Website descriptions
Signing Literature POS materials
Booklets Tags Pricing Structure
FAQ's Benefits Trouble Shooting Guides
Product Features Esthetics

We can also review your competition by conducting a competitive shop. 

Merchandising Excellence is a Necessity Today—Marketing isn't Enough

A graduate of Fashion Merchandising, Lynda's corporate career encompassed 18 years working face to face with customers and suppliers/vendors to develop and sell product lines in the Canadian market. Her experience includes soft and hard goods. She has prepared for and presented 100's of product line reviews and built thousands of ads and catalogue pages. This wealth and breadth of experience makes her  uniquely qualified to take on special projects for clients that feel they would benefit from an outsider's view of their product in the market.

To explore your options for a "think like a customer" project contact Lynda at info@LyndaCurtin.com or call 818-507-6055

 

 
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Lynda Curtin
The Opportunity Thinker

248 W Loraine St., Suite 103, Glendale, CA 91202
Phone: 818-507-6055 Email: info@lyndacurtin.com
 
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